TMForum Management World unwraps communication revolution Paderborn (Germany), 17 May 2011: more than five billion subscribers globally to make the communication market a huge opportunity. What players need to succeed is to effectively engage and retain customers. At the same time, they have to exceed – growing customer expectations and new competitors entering the game. CSPs must offer more innovative and personalized services and payment options by utilizing their customer knowledge and identifying customers’ needs. This year’s TMForum Management World takes a look at exactly these challenges and explains why in order to grow in the face of commoditization and competitors, innovation is essential. With its real time based solutions, Orga system enables the innovation it takes to succeed in the long run.
Innovative partnerships make a operator smart pipe instead of being a bit pipe operator must handle their complete subscriber base on one single platform. This way they are able to measure what all their customers need and to develop a one-to-one relationship with the customer based on online, real time offerings. What is even more, when having done so. they need to go on and establish partnerships with the companies at the end of the pipe Google, Apple, Microsoft or Facebook as their business models rely on operators’ pipes. This way, the operator can turn themselves from a mere pipe into being part of the eco-system with innovative services. Profitable business from vertical market opportunities operator need to capitalize on new market opportunities like machine-to-machine communication or m-health services, rather than continuing to rely on voice and SMS. Operator will need to take a look at each new vertical market and explore their opportunities within it ramping up real time based convergent billing solutions will enable them to develop profitable business from any of these markets.
* Meet ORGA Systems’ real time experts during the TMForum management world 2011 in Dublin, Ireland from 23 to 26 May 2011 and learn how real time charging and billing enable profitable innovation. ORGA Systems #1 choice for real-time charging and billing ORGA Systems’ convergent real time charging and billing portfolio enables profitable business for telecommunication companies, mobile finance Institutions and energy suppliers. ORGA Systems’ products and consulting services are designed for living in a connected world: lowest rating latency scalable architecture, outstanding performance, and consequent customer-centricity ensure reliable access to any child of next generation mobile services. Worldwide 40 + customers, serving 350 + M subscribers, rely on Orga systems and achieve competitive advantages in their industry: reduced OPEX, real time-to-market, short-termed ROI as well as beneficial access to new value chains and revenue streams. Please visit orga-systems.com for further information. ORGA Systems GmbH at the Hoppenhof 33 33104 Paderborn Eva Heumann Head of corporate communication-global orga-systems.com