You need only a few rules to comply with: go on the offensive: when problems arise, talk about it before others do it! Do not hesitate this, to admit their own misjudgments. You cover up nothing: A crisis to conceal or deny, cannot succeed. All the public will end up ultimately. A previous attempt to cover up something, last confidence and credibility is lost. Inform therefore correctly, complete, and current as possible. You gloss over anything: clarify to comprehensively about the causes and why you take what steps.
Make your actions transparent and comprehensible. Show understanding and sympathy for the concerns and fears of employee: is important here, to appear not aloof or disinterested. Their personal presence is required. Go to other to: you are looking for personal contact with the most important conversation and business partners, so that they get the information first hand. Stephane Etrillard offers his expert communication expertise interested companies in numerous open – and in-house seminars. Also he helps professionals and executives to more efficient communication through individual coaching. The seminars by Stephane Etrillard performed one of the leading training providers in Germany by the frontline consulting group.
About Stephane Etrillard: Stephane Etrillard is one of the top industry trainers and coaches. He is regarded as a leading European expert on the subject of “personal sovereignty”. With decision makers and executives, he is searched and known as Advisor and “Coaches of the new generation”. He enjoys an excellent reputation as a coach and writer. With its open seminars in the field of rhetoric and dialectic, as well as self-PR, he helps its participants to more sovereignty in all walks of life. Stephane Etrillard provides expertise in the practice for the practice. Its proven expertise emerged in the last 10 years in the observation and monitoring of several thousands of executives and salesmen from a wide variety of industries. He conducted coaching sessions and seminars up to now in Germany, Austria, the Switzerland, Belgium, Luxembourg, France, Italy, Hungary and Russia. His private clients include managers from top companies, medium-sized entrepreneurs and politicians, many people who get new impetus with him, to make your communication more effective. Numerous lectures and publications, he has become known to a wide audience. He is the author of over 20 books and audio-coaching programs, which belong to the business-top sellers. He is a popular interviewee for the press by “Cash” to “ManagerSeminare” about “Focus Money” and welcome guest in talk sessions and panel discussions. Many he is also from broadcasting interviews with “Bayern 2 radio” known. About frontline consulting group it Frontline consulting group is one of the leading German providers of continuing education with the issues management, communications, sales and project management. The seminars in small groups allow each participant to implement what you learned directly. Reflection and coaching take place in the seminar by the experienced trainer. The frontline consulting group top companies among the customers as: SIEMENS, continental, AUDI AG, Daimler AG, BMW AG, NOKIA, SONY, DEKRA. Contact: frontline consulting group Munich, Hamburg, Stuttgart, Frankfurt, Berlin, Barcelona, Stockholm, frontline consulting GmbH Auguste Street 79 80333 Munich press contact: Eduard Klein phone: 089 500 77 97 0 fax: 089 500 77 97 27 E-Mail: