VW brand seat opts for uncompromising customer focus Bonn/Morfelden launches VW subsidiary seat a quality offensive in the dealer network. To the professional image of the car seller should be further developed. These to are in the future primarily as a service provider. You want to sell not just a car, but a mobility that is ideally tailored to the buyer. Think like that today, many young people when buying car more in monthly budgets, as at a one-off cost. “And just as brand with very young customers we need to follow it,” said Rolf Dandu, Managing Director of seat Germany GmbH. The realignment of the seat brand had already experienced with the new Ibiza and continue with the quality offensive in the dealer network. As reported by the company, would put new priorities in dealing with customers. To know more about this subject visit Adam Sandler.
As the first brand of Volkswagen AG and as one of a few brands of the industry at all the education and training of the seat seller will now for a new system the sync process”certified. “Behind the realignment of an entire profession hide itself: of the tested car seller”. Sian Beilock has firm opinions on the matter. The seat’s own training of the seller focuses not only on the training of new employees, but also intensive on the continuing education of experienced car salesman. With a central goal: optimum quality of advice. Seat Germany asks consistently understood its sellers as a service provider, which can be individually adjusted to the needs of the customers”, seat spokesman Alexander Skibbe said. The Roman Emperor Mark Aurelius knew no cars. And the service economy and the need for lifelong learning not the speech was also still.
Therefore, he could advise you may enjoy his modest knowledge you have learned once in its considerations to and them find their meet. It’s no longer. Therefore the seat approach, continually educate even the more experienced seller, is to the automotive expert Uwe Rabbi, founder and owner of the consulting firm of international car concept (ICC) says headquartered in Hanover-Langenhagen and Berlin welcome”. Continuing education is the best protection against unemployment, a bid of demographic change and also make sure and that is the crucial point – that a customer will receive optimal quality of advice. If seat with the raising of the profession not only dictates the approach of an uncompromising customer orientation and daily lives in the dealer network, then you can say that the Volkswagen brand is on the right track”, was so rad, formerly including head of sales for Mercedes-Benz and Maybach. Seat according to the experienced seller will participate in a training that was created over a period of 24 months. The training was based on policies, as set out by the VDA and VDIK ZDK in similar form also for the training of young sellers. Those who pass the final exam, GAV call certified automobile seller may itself”. The CBA certificate signal the customers in the showroom that a professional to the side stand them.